Customer Service

FAQs

Is Artistory Black just for bigger groups such as choirs and orchestras or can anyone buy our clothes?

We are a small start up business, created to help choirs and orchestras find quality black performance garments with an edge. However our garments are so stylish we know that anyone with a creative bent will want to buy these garments.

Who are our customers?

Whether you work backstage or onstage and need drama blacks that hold their shape and have a bit of style, work as a hairdresser whose salon has a preference for black, in a corporate environment or in the hospitality industry where black rules, we have what you need.

How long will it take to get my parcel?

All parcels will get to you within 2 weeks, and often much sooner unless we are waiting on more stock arrivals in certain sizes. Either way we will keep you updated on your order’s progress every step of the way.

SIZING

Sizing is based on Australian standard garment sizing and ranges from XS to XXL in most items

SHIPPING

EXCHANGES & RETURNS

All returns must be returned unworn, unwashed and with all tags still attached with approved paperwork before sending